Call:07397896082 T&C's – The Silver Grasshopper®

The Silver Grasshopper jewellery


Each piece of jewellery is made completely by hand using only a tiny hacksaw and The Silver Grasshopper's original designs. 

Jewellery care

  • Silver tarnish can be removed using a silver polish cloth to bring you jewellery back to its beautiful shine. 
  • To avoid scratches it is advisable to keep your jewellery in it's original box or in a jewellery box separate from your other pieces. 
  • Take special care with the chain to avoid tangles, especially snake chains which should be kept flat to avoid kinking. 
  • Many things can discolour the silver and it is advisable to apply perfume before putting on the necklace and taking off while shower, swimming, sleeping or doing a high activity sport.

 

Postage
As each piece is handmade please allow two weeks before delivery, I post all items using First class recorded mail.

Return of non faulty/resizing items is to be paid by the customer. 

During purchase you are sent an invoice in the email, being mindful of paper waste I do not send a copy in your mail. Simply let me know if you would like a printed out copy as well.

Pricing
The prices can be seen by the products on the website, we reserve the right to change these when required to. 

Returns
We hope that you are in love with your jewellery, however, if for any reason you would like to you must return the product within 14 days of being bought. We are not responsible for paying return postage. To make sure package is returned safely we advice you to use special delivery, we are not responsible for jewellery being lost during return journey. 

Resizing of rings : Rings can be resized at additional price, customer responsible for the return postage (we suggest trackable, secure mail and to keep the proof of postage).

 

Custom orders can not be cancelled after the making process has started and the payment has been cleared. After you have given the go ahead after seeing the sketch of your design you will be asked to make a deposit. After I have begun making your piece of jewellery you will be unable to cancel. You will be reminded of this via email after you place your order.

Copyright:All products sold by The Silver Grasshopper are copyright of The Silver Grasshopper. No permission is given by The Silver Grasshopper in respect of the reproduction or use for commercial purposes of any brand names, logos, photographs, product names, designs and any other material shown on the The Silver Grasshopper website. ALL RIGHTS RESERVED.

 

Please note:
Due to each piece being made to order you're lovely piece of jewellery may take up to14 days for it to arrive. And as they are all handmade there will be small quirks in the design that set it apart from other pieces, unlike manufactured pieces. 

I try and keep pictures true to life but the image may vary from true life due to the camera angles, lighting and computer/tablet screens. This may make the colour of stones appear slightly different to real life. 

Wholesale items can not be returned unless faulty. Invoices to be paid within 1 week of receiving order.